Privacy Policy Statement
Intuilab SAS (”The Company“) respects its Users’ privacy and is committed to protecting any personal information shared with The Company. This statement describes how The Company uses personal information shared by Users.
Personal Information
Personal information means any information that may be used to identify an individual, such as a first and last name, email address, phone number, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information. The Company does not automatically collect personal information, including Users’ email address. The Company does log Users’ IP addresses, but does not link IP addresses to any personal information unless personal information was voluntarily provided by a User and the User was logged into one of the Company’s products. The Site may use standard technologies, such as “cookies” and other HTML tools, to collect information about the use of the Site. The Company may collect personal information when such is voluntarily provided by Users (for example: if Users request further information, register to a mailing list, etc.) Also, The Company may receive personal information from business partners and vendors. The Company only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Privacy Statement and applicable laws. Access to certain web pages of The Company requires a login and a password. Unless the User requests deactivation of his or her personal information as specified below, his or her personal information may be retained by The Company to verify compliance with any applicable agreements and understandings, log software licenses granted, track software downloaded from those pages, or track usage of other applications available on those pages.
Notice
When personal information is collected, The Company will so inform Users and shall also inform the Users of the purpose of the collection. The Company will not transfer Users’ personal information to third parties without their specific consent, except under the limited conditions described under the discussion entitled “Information Sharing and Disclosure” below. The Company provides its Users with the opportunity to “opt in” prior to receiving direct marketing or market research information. In other words, The Company will require its Users’ affirmative action before it may use their information for purposes other than the purpose for which it was submitted. At all times, The Company will always give its Users the opportunity to “opt out” of receiving such materials.
Cookies and Other Tracking Technologies
The Company uses common Internet technologies, such as cookies and IP addresses, to keep track of interactions with the Company's website and software.
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Manage cookie preferences
You can change your cookie preferences any time by clicking the above link. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
IP Addresses When you visit The Company’s informational websites, execute a function from your User account’s Intuiface web portal, or launch Composer and Player, The Company collects your device’s Internet Protocol (“IP”) address. Doing so enables The Company 1) for informational websites: to track and aggregate non-personal information, 2) for User account’s Intuiface web portal: to track deploy and share activities, 3) for Composer/Player: to check license status and product stability. For example, The Company uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s websites.
Mac Address and Serial Number When you launch a not-yet activated Player on a device, The Company may store the device Mac address or Serial Number expressly to accelerate future Player activation. As soon as Player is activated - or after few hours of non-activation - both the Mac Address and the Serial Number are deleted.
Intuiface
With the 28-day Trial, the .ifx file - i.e. the XML-based text file used by Intuiface to store the structure of an experience - is uploaded onto The Company servers from time to time for internal use only, enabling investigation of usage statistics and product enhancement. Media (such as videos, images, docs, etc.) referenced by the uploaded .ifx file are only uploaded by Intuiface when the user explicitly publishes an experience.
For all Platform plans, the .ifx file and related media are uploaded onto The Company servers when publishing an experience to Intuiface Cloud Storage. The Company never uses this data. In addition, the .ifx file will be uploaded when the user grants Composer permission to send a crash report to The Company as an aid in troubleshooting. The .ifx file will only be used for troubleshooting analysis.
With the API Explorer feature of Intuiface Composer, API requests (domain name, endpoint, parameter names and values) entered by a user, who is logged in under an Intuiface account, are stored on The Company servers as that account’s API request history in order to be reused later on by – and exclusively for - the same Intuiface account. Changes made by the user to the API request’s results - both property selection and property type categorization - are also stored to continuously train the API Explorer’s machine learning algorithms.
With Intuiface Analytics, an Intuiface Composer user may choose to activate the Data Tracking feature to capture and send designated data collected from one Experience on one or more devices to an The Company database server in the cloud that processes this collected data. It is the full and unique responsibility of the Intuiface Composer user to capture and use data resulting in accordance with the laws of the countries where this Intuiface Experience is played. The Company never uses this data. The Licensee (as defined in the Intuiface License Agreement) is the owner of the collected data.
With the Audit Trail, activity will be tracked for all Intuiface account holders logged into their primary Intuiface account, as well as for those given access by the account holder to the primary or associated secondary accounts.
How The Company May Use Information Collected
The Company uses information for several general purposes: to fulfill Users’ requests for certain products and services, to personalize Users’ experiences on the Site, to maintain ongoing contacts with its Users, to improve its products using crash report information, to provide an Audit Trail to a subset of Users, and to better understand its Users’ needs and provide them with better services. The Company may also use Users’ information to send them, using internal or third-party platforms, direct marketing information or contact them for market research.
Information Sharing and Disclosure
Users’ personal information is never shared with third parties without the Users’ permission, except under any of the following circumstances:
When a User has expressed his or her consent to share such information; If sharing such information is necessary to provide a product or service requested by a User (in which case, The Company will only provide to such third parties the information they need to deliver the service. Also, such companies are prohibited from using Users’ information for any other purpose); As part of a joint sales promotion or to pass sales leads to one of The Company’s distribution partners; and The Company may also disclose Users’ personal information if required to do so by law, to enforce The Company’s Terms of Use, or in urgent circumstances, to protect personal safety, the public or the Site.
Deactivation of User Information
A User may request deactivation of his or her account or any of his or her personal information held by us by sending an email to privacy [at] intuiface [dot] com. If a User chooses to deactivate his or her account, The Company may retain in its files some personal information to prevent fraud, resolve disputes, troubleshoot problems, enforce its Terms of Use, and comply with legal requirements as permitted by law.
Data Security
User account information is password-protected. The Company shall safeguard the security of data provided by Users with physical, electronic, and managerial procedures. In certain areas of our websites, The Company uses industry-standard TLS-encryption to enhance the security of sensitive data transmissions. Moreover, The Company is ISO 27001-certified. However, The Company cannot ensure the complete security of information transmitted by Users.
Third Party Sites
The Company’s website contains links to other sites. The Company does not share its Users’ personal information with those websites and is not responsible for their privacy practices.
Changes to this Privacy Statement
The Company may amend this privacy statement from time to time. In case any substantial changes are made to this Privacy Statement, The Company will make that information known to its Users by posting a notice on the Site.
Questions or Suggestions
Any questions or concerns about The Company’s privacy policy may be e-mailed to privacy [at] intuiface [dot] com
Intuilab SAS (”The Company“) respects its Users’ privacy and is committed to protecting any personal information shared with The Company. This statement describes how The Company uses personal information shared by Users.
Personal Information
Personal information means any information that may be used to identify an individual, such as a first and last name, email address, phone number, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information. The Company does not automatically collect personal information, including Users’ email address. The Company does log Users’ IP addresses, but does not link IP addresses to any personal information unless personal information was voluntarily provided by a User and the User was logged into one of the Company’s products. The Site may use standard technologies, such as “cookies” and other HTML tools, to collect information about the use of the Site. The Company may collect personal information when such is voluntarily provided by Users (for example: if Users request further information, register to a mailing list, etc.) Also, The Company may receive personal information from business partners and vendors. The Company only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Privacy Statement and applicable laws. Access to certain web pages of The Company requires a login and a password. Unless the User requests deactivation of his or her personal information as specified below, his or her personal information may be retained by The Company to verify compliance with any applicable agreements and understandings, log software licenses granted, track software downloaded from those pages, or track usage of other applications available on those pages.
Notice
When personal information is collected, The Company will so inform Users and shall also inform the Users of the purpose of the collection. The Company will not transfer Users’ personal information to third parties without their specific consent, except under the limited conditions described under the discussion entitled “Information Sharing and Disclosure” below. The Company provides its Users with the opportunity to “opt in” prior to receiving direct marketing or market research information. In other words, The Company will require its Users’ affirmative action before it may use their information for purposes other than the purpose for which it was submitted. At all times, The Company will always give its Users the opportunity to “opt out” of receiving such materials.
Cookies and Other Tracking Technologies
The Company uses common Internet technologies, such as cookies and IP addresses, to keep track of interactions with the Company's website and software.
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Manage cookie preferences
You can change your cookie preferences any time by clicking the above link. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
IP Addresses When you visit The Company’s informational websites, execute a function from your User account’s Intuiface web portal, or launch Composer and Player, The Company collects your device’s Internet Protocol (“IP”) address. Doing so enables The Company 1) for informational websites: to track and aggregate non-personal information, 2) for User account’s Intuiface web portal: to track deploy and share activities, 3) for Composer/Player: to check license status and product stability. For example, The Company uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s websites.
Mac Address and Serial Number When you launch a not-yet activated Player on a device, The Company may store the device Mac address or Serial Number expressly to accelerate future Player activation. As soon as Player is activated - or after few hours of non-activation - both the Mac Address and the Serial Number are deleted.
Intuiface
With the 28-day Trial, the .ifx file - i.e. the XML-based text file used by Intuiface to store the structure of an experience - is uploaded onto The Company servers from time to time for internal use only, enabling investigation of usage statistics and product enhancement. Media (such as videos, images, docs, etc.) referenced by the uploaded .ifx file are only uploaded by Intuiface when the user explicitly publishes an experience.
For all Platform plans, the .ifx file and related media are uploaded onto The Company servers when publishing an experience to Intuiface Cloud Storage. The Company never uses this data. In addition, the .ifx file will be uploaded when the user grants Composer permission to send a crash report to The Company as an aid in troubleshooting. The .ifx file will only be used for troubleshooting analysis.
With the API Explorer feature of Intuiface Composer, API requests (domain name, endpoint, parameter names and values) entered by a user, who is logged in under an Intuiface account, are stored on The Company servers as that account’s API request history in order to be reused later on by – and exclusively for - the same Intuiface account. Changes made by the user to the API request’s results - both property selection and property type categorization - are also stored to continuously train the API Explorer’s machine learning algorithms.
With Intuiface Analytics, an Intuiface Composer user may choose to activate the Data Tracking feature to capture and send designated data collected from one Experience on one or more devices to an The Company database server in the cloud that processes this collected data. It is the full and unique responsibility of the Intuiface Composer user to capture and use data resulting in accordance with the laws of the countries where this Intuiface Experience is played. The Company never uses this data. The Licensee (as defined in the Intuiface License Agreement) is the owner of the collected data.
With the Audit Trail, activity will be tracked for all Intuiface account holders logged into their primary Intuiface account, as well as for those given access by the account holder to the primary or associated secondary accounts.
How The Company May Use Information Collected
The Company uses information for several general purposes: to fulfill Users’ requests for certain products and services, to personalize Users’ experiences on the Site, to maintain ongoing contacts with its Users, to improve its products using crash report information, to provide an Audit Trail to a subset of Users, and to better understand its Users’ needs and provide them with better services. The Company may also use Users’ information to send them, using internal or third-party platforms, direct marketing information or contact them for market research.
Information Sharing and Disclosure
Users’ personal information is never shared with third parties without the Users’ permission, except under any of the following circumstances:
When a User has expressed his or her consent to share such information; If sharing such information is necessary to provide a product or service requested by a User (in which case, The Company will only provide to such third parties the information they need to deliver the service. Also, such companies are prohibited from using Users’ information for any other purpose); As part of a joint sales promotion or to pass sales leads to one of The Company’s distribution partners; and The Company may also disclose Users’ personal information if required to do so by law, to enforce The Company’s Terms of Use, or in urgent circumstances, to protect personal safety, the public or the Site.
Deactivation of User Information
A User may request deactivation of his or her account or any of his or her personal information held by us by sending an email to privacy [at] intuiface [dot] com. If a User chooses to deactivate his or her account, The Company may retain in its files some personal information to prevent fraud, resolve disputes, troubleshoot problems, enforce its Terms of Use, and comply with legal requirements as permitted by law.
Data Security
User account information is password-protected. The Company shall safeguard the security of data provided by Users with physical, electronic, and managerial procedures. In certain areas of our websites, The Company uses industry-standard TLS-encryption to enhance the security of sensitive data transmissions. Moreover, The Company is ISO 27001-certified. However, The Company cannot ensure the complete security of information transmitted by Users.
Third Party Sites
The Company’s website contains links to other sites. The Company does not share its Users’ personal information with those websites and is not responsible for their privacy practices.
Changes to this Privacy Statement
The Company may amend this privacy statement from time to time. In case any substantial changes are made to this Privacy Statement, The Company will make that information known to its Users by posting a notice on the Site.
Questions or Suggestions
Any questions or concerns about The Company’s privacy policy may be e-mailed to privacy [at] intuiface [dot] com
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