Intuiface Is ISO 27001 Certified. Why Does This Matter?

In April 2023, Intuiface was recertified - after our original certification three years prior - for ISO/IEC 27001:2017. (Here is our certificate and proof of recertification.) The scope covers the development and management of all Intuiface applications and servers, as well the support activity offered to customers.

What does this mean? ISO/IEC 27001 is an intimidating mix of letters and numbers that refers to the globally recognized standard for an information security management system, or ISMS. The goal of an ISMS is to ensure data confidentiality, integrity, and availability. It's a lot of work and took Intuiface months to implement and then pass the original audit, though aided by our preexisting use of a modern service-cloud-based architecture. In the end, Intuiface was one of the very first digital signage companies to receive ISO 27001 certification.

Why is this important? It is because the world of digital signage and information security haven't just crossed paths. They have linked arms and will forever be inseparable.

To illustrate why, we can approach this from one of two perspectives:

1. From the perspective of enterprises deploying digital signage.
   Intuiface is an exemplar of the broader trend to introduce signage that is intelligently aware of its users and surroundings. The objective of this sensitivity is to create (hyper)personalized experiences that draw on corporate knowledge, creating sticky, highly effective deployments which - in turn - generate useful data for business insight. None of this is possible unless the enterprise can find a way to provide access to its back-office while, at the same time, protecting the information it contains and the privacy of individuals represented by that data. This can only be achieved through a formal process that protects data all while sharing it. That's the role of the ISMS and the reason ISO 27001 certification has grown in prominence. In fact, all enterprise cloud hosting options, like Amazon, Microsoft, Salesforce, and Dropbox (to name a few), are already ISO 27001 certified. This move is trickling down to any organization hosting third party data.
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2. From the perspective of integrators and digital signage providers
   To deliver personalized experiences, Digital Signage integrators and vendors inevitably sense, access, manipulate, display, collect, and write private information.  If, as noted above, enterprises are self-tasked with improving information security management, service providers and vendors will have to comply with those same requirements if they'd like to do business. Take Intuiface, for example. We provision and facilitate experience storage, analytics data collection, and license management. More and more often, we are receiving deeply detailed inquiries used to establish the extent to which we secure data and how well our approach complements a prospect's requirements. Upon receiving the questionnaire, we are told, "As an alternative to completing the questionnaire, simply provide your ISO 27001 certification credentials." Certification is an insurance policy, guaranteeing a modern, reliable approach to data security.

Though it might seem obscure, ISO 27001 is going mainstream. It is morphing from extravagance to table stakes, the minimum necessary for an integrator or digital signage vendor to offer its services to security-aware enterprises. Compliance is thus technically optional but, in practice, obligatory. The good news is compliance doesn't just introduce a set of best practices from which any organization could benefit, it also reassures enterprises that their vendors can be a trusted partner.

Now you see why it's such a big deal for Intuiface to be lSO 27001 compliant! Yes, it was a lot of work, but the payoff is tremendous. And we've got ourselves a cool certificate we can put in a nice frame.

Interested in further details or any questions about our ISO 27001 certification? Please drop us a question or a note.

If you want to learn more about the world of information security and standards like ISO 27001, we invite you to watch the recording below of our webinar: Understanding Information Security and Its Impact on the Digital Signage Industry.
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European Union Funding

A part of our R&D has been funded by a grant from the European Union and from France’s Occitanie region, home of Intuiface’s HQs.